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Guest Services Agent Job

Read the Guest Services Agent (job description) to understand the position requirements.

GUEST SERVICES AGENT

JOB DESCRIPTION:

This occupation helps to build the Rosewood experience for our customers through a customer comes first attitude by providing hands-on timely quality service, exceptional value, and a superior product. Reporting to the Front Office Manager, the Guest Services Agents are responsible for courteously and efficiently checking Hotel guests in and out and accurately performing Front Office operations and documentation to maximize the high guest service standards of Rosewood Hotel

We are looking for a dynamic individual with high energy, creativity, professional manner, customer service focus and a strong work ethic The successful candidate must have a good understanding of key service standards and quality service. The position is accountable for modeling and acting in accordance with the Rosewood Core Values and Code of Ethics.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

Ability to learn quickly.
Ability to understand and carry out oral and written instructions and request clarification when needed.
Strong interpersonal skills.
Strong organizational skills.
Ability to work as part of a team.
Ability to build relationships.


Preferences

Minimum experience Any Gender Any
Age from Any Age To Any
Driving license? Any Own a car ? Any
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