ABOUT | CONTACT | PRIVACY POLICY | SITEMAP

Technical Support Representative Job

Job Description | Qualification | Location | Salary

TECHNICAL SUPPORT REPRESENTATIVE
EMPLOYMENT JOB VACANCY @ JOBS IN EGYPT

Job Code Telecommunications/9047

Main specification

Field Telecommunications Job position Technical Support Representative

Job Description

Description Provides technical support over the phone to users by researching and answering questions; troubleshooting problems; maintaining workstation and LAN performance. Technical Support Representative Job Duties: Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps. Improves client references by writing and maintaining documentation. Participates in development of client training programs by identifying learning issues; recommending instructional language. Accommodates client disabilities by recommending devices and techniques. Avoids legal challenges by monitoring compliance with service agreements. Improves system performance by identifying problems; recommending changes. Updates job knowledge by participating in educational opportunities; maintaining personal networks. Accomplishes information systems and organization mission by completing related results as needed.
Qualifications Problem Solving, LAN Knowledge, Help Desk Experience, Verbal Communication, Operating Systems, Phone Skills, Customer Service, Quality Focus, PC Proficiency, System Administration.

Other Skills Problem Solving, LAN Knowledge, Help Desk Experience, Verbal Communication, Operating Systems, Phone Skills, Customer Service, Quality Focus, PC Proficiency, System Administration.

Type of work Full Time Rank Any

Required Qualification

University degree B.Sc. Computer Science
Major Any

Location of job

Country Egypt City Cairo
District Dokki Place of work Inside Egypt Only

Salary

Salary currency EGP - Egyptian Pound
Starting salary Any Salary up to Any

Preferences

Minimum experience 2 Gender Any
Age from Any Age To Any
Driving license? No Own a car ? No
This Job is Closed, Try To Find Similar Job Titles

Search For More Technical Support Representative Jobs And Related Positions


Back to Top

Find @ JobsInEgypt.com: Latest Jobs In Egypt, Top Job Vacancies & Career Opportunities, Local & International Hiring