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Call Center Agent Resume & Cover Letter

In this page you'll find resume (curriculum vitae / cv) sample and covering letter (also known as: job letter, application letter, or cv letter) for call center agent job title.

CALL CENTER AGENT COVER LETTER EXAMPLE

Dear Mr. Smith,

Upon review of your posting for call center agent at you organization, I was eager to send my resume for your review. As an enthusiastic expert with years of serving experience, I'm qualified to make an immediate and positive impact on your business in this position.

My work experience has qualified me to excel as your new call center agent. My additional strengths in time management, team working, and problem solving, support me to thrive in this position.

Highlights of my career background & resume responsibilities for this job include:

- Efficiently answer calls with a professional demeanor in a high volume call center.

- Perform a variety of virtual receptionist tasks such as recording & relaying messages, deliver information, & dispatch as per client protocol ie; page, text, email, & patch calls.

- Execute data entry functions for clients in a variety of service industries & provide excellent follow up to their technicians.

- Perform web based order entry for national companies.

- Perform quality control tasks to ensure accounts are notated with up to date information.

- Orientate new peers when needed.

- Consistently meet or exceed award of excellence standards & tests.

With my excellent knowledge, skill, abilities and previous experience, I could swiftly surpass your expectations as 'call center agent'. I look forward to discussing the position in further detail. Thank you for your consideration.


Sincerely,
Flori Rothenberg

CALL CENTER AGENT RESUME SAMPLE

JOB TITLE / LEVEL: CALL CENTER AGENT II



Job description duties:

- Properly directed inbound calls in phone queues to improve call flow.

- Collected money from consumers with outstanding balance on a daily basis.

- Solved consumer issues that involved the client.

- Provided great customer service to all consumers that called in.

- Reached daily goals.

- Collected customer feedback & made process changes to exceed customer satisfaction goals.

Type of Job Contract
Full Time
Education Degree
master
Total Career Experience
13 Years of Exp.
Marital Status
Single
Driving License
Yes
Target Job
call center agent III
Working Availability
3 Weeks
Expected Salary
+3k than last job
Fields of Interest
banking

WHAT ARE THE BEST WAYS TO FIND "CALL CENTER AGENT" JOBS?

- Search posted jobs for call center agent or related job titles here.
- Read our career advice article: 10 tips for getting a job quickly.


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