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Community Liaison Resume & Cover Letter

In this page you'll find resume (curriculum vitae / cv) sample and covering letter (also known as: job letter, application letter, or cv letter) for community liaison job title.

COMMUNITY LIAISON COVER LETTER EXAMPLE

Dear Mr. Smith,

Upon review of your posting for community liaison at you organization, I was eager to send my resume for your review. As an enthusiastic expert with years of serving experience, I'm qualified to make an immediate and positive impact on your business in this position.

My work experience has qualified me to excel as your new community liaison. My additional strengths in time management, team working, and problem solving, support me to thrive in this position.

Highlights of my career background & resume responsibilities for this job include:

- Assist in development & implementation of marketing & sales plan for facility.

- Develop & implement a 30/60/90 sales call plan with a focus on planned events.

- Develop plans to increase referrals from current & new sources.

- Respond to inquiry calls from hospital discharge planners, families & other referral sources.

- Conduct facility tours.

- Manage admission process by maintaining updated bed availability & facility services information at all times.

- Manage inquiry process professionally, timely & with appropriate follow-up.

- Effectively manage occupancy levels & census/premium mix enhancement.

- Make sales calls outside facility to medical, insurance, legal & financial professionals, senior organizations, appropriate special interest groups, hospital discharge planners & other community contacts.

- Develop & maintain relationships to advise referral sources of bed availability & new products & services & efficiently meet daily needs of community at large.

- Promote facility & its services to referring agencies.

- Maintain current database of existing & potential referral sources.

- Visit all referral sources periodically.

- Alert appropriate department supervisors & building staff of projected changes, i.e. admissions, bed changes & discharges, by chairing daily admission meeting to discuss forthcoming changes.

- Provide nursing staff with an accurate assessment of potential residents, including all documentation needed.

- Maintain a close working relationship with director of nursing & business office manager to assure appropriate & efficient decisions about prospective admissions.

- Recommend admission decisions to facility management. when admissions determinations are made, communicate with nursing & housekeeping about appropriate room & bed selection.

- Obtain appropriate admission papers & signatures from residents or responsible parties prior to admission. communicate special needs of new admits to staff to facilitate a smooth transition.

- Maintain a waiting list in compliance with state & federal guidelines.

- Maintain a working knowledge of federal & state regulations & reimbursement (managed care, medicare & medicaid).

- Provide assistance with new employee orientations on these topics & admission process.

- Maintain a strong working knowledge of managed care referral process.

- Monitor inquiry, admission & census trends. prepare an inquiry log & other reports as required. monitor all active & inactive inquiries.

- Monitor & evaluate customer satisfaction. audiences include new admissions, post-discharges, current residents & families, community sources & inquiries that were unable to admit. share results with management team & others as appropriate to develop action plans as needed.

- Develop & implement special events & presentations targeted at community education, establishing & maintaining status for facility as expert on skilled nursing, specialty programs & rehabilitation care in community.

- Visit residents during hospital stays.

- Attend in-service education programs in order to meet facility educational requirements.

- Maintain confidentiality of resident & facility records/information.

- Protect residents from neglect, mistreatment & abuse.

- Protect personal property of residents of facility.

With my excellent knowledge, skill, abilities and previous experience, I could swiftly surpass your expectations as 'community liaison'. I look forward to discussing the position in further detail. Thank you for your consideration.


Sincerely,
Flori Rothenberg

COMMUNITY LIAISON RESUME SAMPLE

Job title / level: community liaison II



Job description duties:

- Assist in development & implementation of marketing & sales plan for facility.

- Develop & implement a 30/60/90 sales call plan with a focus on planned events.

- Develop plans to increase referrals from current & new sources.

- Respond to inquiry calls from hospital discharge planners, families & other referral sources.

- Conduct facility tours.

- Manage admission process by maintaining updated bed availability & facility services information at all times.

- Manage inquiry process professionally, timely & with appropriate follow-up.

- Effectively manage occupancy levels & census/premium mix enhancement.

- Make sales calls outside facility to medical, insurance, legal & financial professionals, senior organizations, appropriate special interest groups, hospital discharge planners & other community contacts.

- Develop & maintain relationships to advise referral sources of bed availability & new products & services & efficiently meet daily needs of community at large.

- Promote facility & its services to referring agencies.

- Maintain current database of existing & potential referral sources.

- Visit all referral sources periodically.

- Alert appropriate department supervisors & building staff of projected changes, i.e. admissions, bed changes & discharges, by chairing daily admission meeting to discuss forthcoming changes.

- Provide nursing staff with an accurate assessment of potential residents, including all documentation needed.

- Maintain a close working relationship with director of nursing & business office manager to assure appropriate & efficient decisions about prospective admissions.

- Recommend admission decisions to facility management. when admissions determinations are made, communicate with nursing & housekeeping about appropriate room & bed selection.

- Obtain appropriate admission papers & signatures from residents or responsible parties prior to admission. communicate special needs of new admits to staff to facilitate a smooth transition.

- Maintain a waiting list in compliance with state & federal guidelines.

- Maintain a working knowledge of federal & state regulations & reimbursement (managed care, medicare & medicaid).

- Provide assistance with new employee orientations on these topics & admission process.

- Maintain a strong working knowledge of managed care referral process.

- Monitor inquiry, admission & census trends. prepare an inquiry log & other reports as required. monitor all active & inactive inquiries.

- Monitor & evaluate customer satisfaction. audiences include new admissions, post-discharges, current residents & families, community sources & inquiries that were unable to admit. share results with management team & others as appropriate to develop action plans as needed.

- Develop & implement special events & presentations targeted at community education, establishing & maintaining status for facility as expert on skilled nursing, specialty programs & rehabilitation care in community.

- Visit residents during hospital stays.

- Attend in-service education programs in order to meet facility educational requirements.

- Maintain confidentiality of resident & facility records/information.

- Protect residents from neglect, mistreatment & abuse.

- Protect personal property of residents of facility.

Type of Job Contract
Full Time
Education Degree
master
Total Career Experience
6 Years of Exp.
Marital Status
Single
Driving license
No
Target Job
community liaison III
Working Availability
1 Week
Expected Salary
+3k than last job
Fields of Interest
environmental

WHAT ARE THE BEST WAYS TO FIND "COMMUNITY LIAISON" JOBS?

- Search posted jobs for community liaison or related job titles here.
- Read our career advice article: 10 tips for getting a job quickly.


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