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Customer Service Advisor Resume & Cover Letter

In this page you'll find resume (curriculum vitae / cv) sample and covering letter (also known as: job letter, application letter, or cv letter) for customer service advisor job title.

CUSTOMER SERVICE ADVISOR COVER LETTER EXAMPLE

Dear Mr. Smith,

Upon review of your posting for customer service advisor at you organization, I was eager to send my resume for your review. As an enthusiastic expert with years of serving experience, I'm qualified to make an immediate and positive impact on your business in this position.

My work experience has qualified me to excel as your new customer service advisor. My additional strengths in time management, team working, and problem solving, support me to thrive in this position.

Highlights of my career background & resume responsibilities for this job include:

- Answering telephone calls & making the appropriate transfers

- Processing new client accounts, maintaining customer accounts

- Implementing changes to existing accounts

- Filing documents & other paperwork

- Greeting visitors

- Working off excel spreadsheets/microsoft word

- Assisting in sales

- Calling customers for meter readings, updating records on spreadsheets

- Completing welcome packs for new customers

- Completing renewals for gas & electricity contracts & passing onto sales.

With my excellent knowledge, skill, abilities and previous experience, I could swiftly surpass your expectations as 'customer service advisor'. I look forward to discussing the position in further detail. Thank you for your consideration.


Sincerely,
Flori Rothenberg

CUSTOMER SERVICE ADVISOR RESUME SAMPLE

JOB TITLE / LEVEL: CUSTOMER SERVICE ADVISOR I



Job description duties:

- Processing relevant administration duties in relation to customer accounts

- Working to targets & kpi's

- Resolving complex billing enquires for british gas over the telephone

- Managing difficult calls

- Delivering high quality customer service

- Meeting daily, weekly & monthly targets

- Taking payments, booking appointments, maintaining/ updating customer data

- Problem solving

- Training new customer service advisors for british gas

Type of Job Contract
Part Time
Education Degree
master
Total Career Experience
9 Years of Exp.
Marital Status
Married
Driving License
Yes
Target Job
customer service advisor II
Working Availability
3 Weeks
Expected Salary
+3k than last job
Fields of Interest
political science

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