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Customer Services Representative Resume & Cover Letter

In this page you'll find resume (curriculum vitae / cv) sample and covering letter (also known as: job letter, application letter, or cv letter) for customer services representative job title.

CUSTOMER SERVICES REPRESENTATIVE COVER LETTER EXAMPLE

Dear Mr. Smith,

Upon review of your posting for customer services representative at you organization, I was eager to send my resume for your review. As an enthusiastic expert with years of serving experience, I'm qualified to make an immediate and positive impact on your business in this position.

My work experience has qualified me to excel as your new customer services representative. My additional strengths in time management, team working, and problem solving, support me to thrive in this position.

Highlights of my career background & resume responsibilities for this job include:

- Dealing with customers at the first point of contact via telephone & email.

- Providing technical support to clients to resolve issues with their sky equipment.

- Managing engineers diaries & workload.

- Logging all customer correspondence ensuring all technical support has been recorded.

- Organizing second level support for issues that could not be resolved over the phone.

- Dealing with complaints effectively in order to retain the customer.

- Monitoring & working towards monthly targets.

- Ensuring call quality is maintained by call monitoring.

With my excellent knowledge, skill, abilities and previous experience, I could swiftly surpass your expectations as 'customer services representative'. I look forward to discussing the position in further detail. Thank you for your consideration.


Sincerely,
Flori Rothenberg

CUSTOMER SERVICES REPRESENTATIVE RESUME SAMPLE

Job title / level: customer services representative II



Job description duties:

- Dealing with customers at the first point of contact via telephone & email.

- Providing technical support to clients to resolve issues with their sky equipment.

- Managing engineers diaries & workload.

- Logging all customer correspondence ensuring all technical support has been recorded.

- Organizing second level support for issues that could not be resolved over the phone.

- Dealing with complaints effectively in order to retain the customer.

- Monitoring & working towards monthly targets.

- Ensuring call quality is maintained by call monitoring.

Type of Job Contract
Full Time
Education Degree
master
Total Career Experience
6 Years of Exp.
Marital Status
Single
Driving license
No
Target Job
customer services representative III
Working Availability
3 Weeks
Expected Salary
+3k than last job
Fields of Interest
hospitals

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