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Head Of Customer Servicesq Resume & Cover Letter

In this page you'll find resume (curriculum vitae / cv) sample and covering letter (also known as: job letter, application letter, or cv letter) for head of customer servicesq job title.

HEAD OF CUSTOMER SERVICESQ RESUME COVER LETTER EXAMPLE

Dear Mr. Smith,

Upon review of your posting for head of customer servicesq at you organization, I was eager to send my resume for your review. As an enthusiastic expert with years of serving experience, I'm qualified to make an immediate and positive impact on your business in this position.

My work experience has qualified me to excel as your new head of customer servicesq. My additional strengths in time management, team working, and problem solving, support me to thrive in this position.

Highlights of my career background & resume responsibilities for this job include:

- All customer service centre activities, implementing best practice initiatives to deliver excellent levels of customer service in four call centre locations.

- Setting targets for cross selling of n.u.direct products & ensure these are met.

- Effective & efficient management of an operational budget of ?5million.

- Involved in development of a company wide strategy for customer contact & service.

- 600 plus staff through 10 tele-managers.

- Developing, motivating & leading a highly regarded customer services department. ensuring a consistent quality standard of service is delivered to meet service agreement targets.

- Liaising with senior management of norwich union in delivering business plan outputs

With my excellent knowledge, skill, abilities and previous experience, I could swiftly surpass your expectations as 'head of customer servicesq'. I look forward to discussing the position in further detail. Thank you for your consideration.


Sincerely,
Flori Rothenberg

HEAD OF CUSTOMER SERVICESQ RESUME SAMPLE

Job title / level: head of customer servicesq I



JOB DESCRIPTION DUTIES:

- All customer service centre activities, implementing best practice initiatives to deliver excellent levels of customer service in four call centre locations.

- Setting targets for cross selling of n.u.direct products & ensure these are met.

- Effective & efficient management of an operational budget of ?5million.

- Involved in development of a company wide strategy for customer contact & service.

- 600 plus staff through 10 tele-managers.

- Developing, motivating & leading a highly regarded customer services department. ensuring a consistent quality standard of service is delivered to meet service agreement targets.

- Liaising with senior management of norwich union in delivering business plan outputs

TYPE OF JOB CONTRACT
Full Time
EDUCATION DEGREE
master
TOTAL CAREER EXPERIENCE
9 Years of Exp.
MARITAL STATUS
Single
DRIVING LICENSE
No
TARGET JOB
head of customer servicesq II
WORKING AVAILABILITY
1 Week
EXPECTED SALARY
+3k than last job
FIELDS OF INTEREST
textile engineering

WHAT ARE THE BEST WAYS TO FIND "HEAD OF CUSTOMER SERVICESQ" JOBS?

- Search posted jobs for head of customer servicesq or related job titles here.
- Read our career advice article: 10 tips for getting a job quickly.


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