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IT Technician Resume & Cover Letter

In this page you'll find resume (curriculum vitae / cv) sample and covering letter (also known as: job letter, application letter, or cv letter) for it technician job title.

IT TECHNICIAN COVER LETTER EXAMPLE

Dear Mr. Smith,

Upon review of your posting for it technician at you organization, I was eager to send my resume for your review. As an enthusiastic expert with years of serving experience, I'm qualified to make an immediate and positive impact on your business in this position.

My work experience has qualified me to excel as your new it technician. My additional strengths in time management, team working, and problem solving, support me to thrive in this position.

Highlights of my career background & resume responsibilities for this job include:

- Provide service desk support: phone & email support, using request tracker (rt) ticketing system & in person

- Troubleshoot hardware, software & network operating system & all other technological issues.

- Account provisioning & de-provisioning interacting with various ticketing & automation systems

- Backup exec monitoring & reporting of backups

- Remote support to laptops over vnc connection across a vpn

- Computer asset life cycle management. lease cycles, provisioning, de-provisioning & repairs plus software & other resources

- Australia-wide equipment provisioning: desk phones, mobile phones, desktop/laptop, peripherals.

- Systems change management using jira

- Soe imaging & software troubleshooting zenworks

- Troubleshooting of windows 7 through 10, office applications, outlook, zimbra, pronto erp

- Administer & maintain the cisco phone server

- Manage mobile devices (ios/android products) using zenworks mobile management

- Assist in administering network infrastructure

- Escalate more complex issues to the relevant it support member & log all calls on the call logging system

- Research & recommend on new equipment & software to be purchased

- Identify & prepare hardware for disposal when appropriate

- Perform other related duties as required during working hours

With my excellent knowledge, skill, abilities and previous experience, I could swiftly surpass your expectations as 'it technician'. I look forward to discussing the position in further detail. Thank you for your consideration.


Sincerely,
Flori Rothenberg

IT TECHNICIAN RESUME SAMPLE

Job title / level: it technician II



Job description duties:

- Provide service desk support: phone & email support, using request tracker (rt) ticketing system & in person

- Troubleshoot hardware, software & network operating system & all other technological issues.

- Account provisioning & de-provisioning interacting with various ticketing & automation systems

- Backup exec monitoring & reporting of backups

- Remote support to laptops over vnc connection across a vpn

- Computer asset life cycle management. lease cycles, provisioning, de-provisioning & repairs plus software & other resources

- Australia-wide equipment provisioning: desk phones, mobile phones, desktop/laptop, peripherals.

- Systems change management using jira

- Soe imaging & software troubleshooting zenworks

- Troubleshooting of windows 7 through 10, office applications, outlook, zimbra, pronto erp

- Administer & maintain the cisco phone server

- Manage mobile devices (ios/android products) using zenworks mobile management

- Assist in administering network infrastructure

- Escalate more complex issues to the relevant it support member & log all calls on the call logging system

- Research & recommend on new equipment & software to be purchased

- Identify & prepare hardware for disposal when appropriate

- Perform other related duties as required during working hours

Type of Job Contract
Full Time
Education Degree
n/a
Total Career Experience
10 Years of Exp.
Marital Status
Married
Driving license
Yes
Target Job
it technician III
Working Availability
3 Days
Expected Salary
negotiable
Fields of Interest
banking

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