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Who is a "medical secretary" employee?

A medical secretary (also called medical secretarial assistant) is someone who performs administrative, organizational and secretarial work in a medical environment, such as a hospital, nursing home or health center. As a medical secretary you form the point of contact for both patients and medical specialists. At the core, this role is hardly different from that of a regular secretary; the main difference is the work environment.

Job description - duties of medical secretary

As a medical secretary you perform support tasks for doctors in administrative, organizational and secretarial areas. The task package generally looks like this:
- Managing the agenda of the doctor (s)
- Making and recording appointments with patients
- Informing and guiding patients before, during and after treatment and / or research
- Planning and preparing office hours
- Monitor compliance with appointments
- Making and sending (patient) reports
- Requesting surveys and photos
- Development of letters, memos, research reports and other documents
- Handling invoices and declarations
- Creating and maintaining patient records
- Ensuring internal and external medical correspondence
- Assess urgency of incoming and outgoing documents
- Drafting of GP letters
- Preparing and taking minutes of team meetings
- Reservation of meeting rooms and facilities

Where medical secretaries work?

Medical secretaries can work at health care institutions such as hospitals, rehabilitation centers, nursing homes, health centers, GP practices and health and safety services. Colleagues with whom they are dealing are, for example, general practitioners , nurses , doctor's assistants , practice assistants , medical advisors , cardiologists , oncologists , gynecologists , urologists and other doctors .

How to become a medical secretary?

In order to be able to work as a medical secretary, in most cases you need a completed MBO degree. The medical secretary training is most obvious. Topics that come up for discussion include:
- Anatomy (the construction of the human body)
- Physiology (the healthy functioning of the human body)
- Pathology (the morbid functioning of the human body)
- Medical administration and organization
- Developing specialist letters
- Laws in health care
- Communication (Dutch and English)

With a general secretary training it is also possible to work as a medical secretary. Examples of this type of training are:
- Secretary (mbo)
- Executive secretary / Management assistant (MBO)

It may be that in this case you still have to supplement your medical knowledge by means of a course. This is mainly about getting familiar with the current medical terminology. An example is the course Medical terminology, which is offered by various private educational institutions. There are also academic hospitals offering this course.

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