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Consulting & Training Coordinator Job

Job Description | Qualification | Location | Salary

CONSULTING & TRAINING COORDINATOR
EMPLOYMENT JOB VACANCY @ JOBS IN EGYPT

Job Code Customer Service/5869

Main specification

Field Customer Service Job position Consulting & Training Coordinator

Job Description

The main scope of this position is to coordinate and administrate our in site and online consulting and training services provided to our clients mainly in US and Canada
Coordinate with our clients for our consultants site visits and/or online training
Follow up & update Implementation projects for Aria ERP system
Follow up & update the customizations projects for Aria ERP system
Follow up & update the tickets in the consulting to dispatch queue
Measure customer satisfaction on provided services
Measure the department's key performance indicators KPIs
Receive and place calls to clients

Job Requirements:
Fluent in English Speaking, writing, and reading: is a must
Excellent communication skills
Project management background is preferred
Customer care background is preferred
Follow-up skills
Ability to prioritize the workload
Ability to work well in a team
Problem-solving skills
Attention to detail
Excellent computer skills (MS office/ Project management tools)
B.S of Commerce or business administration is preferred
Willingness to work on New York time Monday to Friday from 3:30 pm to12:00 am Cairo Time


Type of work Full Time Rank Junior

Required Qualification

University degree Any
Major Any

Location of job

Country Egypt City Cairo
District Dokki Place of work Inside and Outside Egypt (travel)

Salary

Salary currency EGP - Egyptian Pound
Starting salary Any Salary up to Any

Preferences

Minimum experience Any Gender Any
Age from 21 Age To 30
Driving license? Any Own a car ? Any
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