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Account Manager Job Description

In this page you'll find sample (account manager employee) job description duties and responsibilities (also known as: job profile, tasks, or position description). Use it free to post your jobs or write your resume.


Example #1

- Generating sales for a portfolio of accounts & reach the company's sales target.

- Establishing & promoting goodwill with the customer, & creating new business pitches.

- Holding responsibility for the effective on-boarding of new clients.

- Responsible for the development & achievement of sales through the direct sales channel.

- Focusing on growing & developing existing clients, together with generating new business.

- Reviewing client history & contacts customer as a follow-up activity.

- Identifying new sales opportunities within existing accounts.

- Engaging in sales promotion by up-selling & cross-selling.

- Managing & solving any identified conflicts with clients in a timely & professional manner.

- Providing customers with expertise & knowledge on the vast range of electrical products & explaining their uses as well as other options available to them due to product similarities.

- Collaborating & facilitating sales work with the sales team & other staff.

- Establishing budgets with the client & company & working within those budgets.

- Meeting time deadlines for accounts.

Example #2

- Quarterly targets - including vehicle renewals, pursuing new quotes/orders & closing 90% of rectifies in 5 working days.

- Sla's - responding to emails within 24 hours, processing quotes & orders within 24 hours & completing payroll by the 7th of each month.

- Maintaining the fleet - for example: ensuring mots are valid, the mini-lease report is kept up to date, that drivers are linked to the correct vehicle or cash allowance & any necessary trade up or trade downs are in place.

- General office duties - responding to email/telephone queries from both drivers, the fleet manager & business manager, diarising tasks to maintain organisation, maintaining the re-allocation list, booking collections & deliveries.

- Customer liaison - weekly conference calls & quarterly meetings, in addition to day to day queries.

- Monthly payroll reporting - maintaining accurate paperwork throughout the month to cross reference with the report to ensure the data is 100% accurate. this report states any changes to a driver's benefit, including vehicle swaps, cash allowance or trade-up/downs.

Example #3

- Maintaining & developing the business with existing & new customers

- To use selling techniques to overcome objections & negotiate prices ensuring that company guidelines are met

- To work towards & achieve individual & company sales targets

- To plan & organise outbound call schedule & ensure that calls are made in accordance with agreed schedules

- To accept incoming calls in accordance with identified service levels

- To understand & develop product knowledge, monitor & report on activities, & to provide relevant management information to the product buying teams

- To offer appropriate alternative products as required & increase customer order value by offering additional products & special offers

- Responsibility for the management, development & sales performance of otc direct customers

- Making sure customer records are up to date

Example #4

- Providing customer service to portfolio of more than 80 customers.

- Customer satisfaction by providing them settlement options from time to time.

- Creating strategies & prioritising work by utilising time management skills to the maximum.

- Maintaining customer records & file management.

- Maintaining all office systems in accordance to the prescribed standard in order to ensure smooth functioning at all time.

- Providing advisory service to customers following the regulations of different authorities.

- Executing customer transactions that includes credit card payments & direct debits.

- Improves collection efforts by identifying, analysing & recommending loss litigation opportunities.

Example #5

- Managing, developing & training my team through on-line training aids, team meetings & observations/feedback.

- Set plans in motion to achieve team & account targets in order win for the business.

- Completing & submitting the accounts weekly & monthly sales results & time sheets accurately.

- Visual merchandising to create an impactful & engaging selling environment.

- Delivering a high standard of customer service, making every interaction personal & informative to drive repeat purchasing.

Example #6

- Set monthly, yearly & long term targets for both units & maintained ratio. an annual target of ?1.1 million.

- Variety of sole responsibilities

- General office duties, including emails correspondence, updating spread sheets & daily admin - quotations, purchase orders, customer contacts.

- Answering phone queries, resolving problems & complaints.

- Organizing meeting for external members of staff & keeping an up-to-date accurate diary.


- Search posted jobs for account manager or related job titles here.
- Read our career advice article: 10 tips for getting a job quickly.

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